PUNE, India, July 25, 2023 – YUJ Designs, a leading UX design consultancy based in India and the USA, is revolutionizing the way industries approach connected experiences. With their innovative design methodologies and user-centric solutions, the UX design firm is empowering businesses across multiple sectors to create seamless and engaging interactions for their customers.
One of their notable partnerships includes creating a smart customer service app, for a global smart home device, leveraging their unique design methodologies. This app was designed to offer seamless Bluetooth and Wi-Fi connectivity with an intuitive dashboard, and efficient troubleshooting. With a 300% increase in contract revenue in the first month, 5K+ cross-sell and up-sell leads generated, a 15% reduction in customer support workload, and over 500K downloads within a year since launch — the impact was remarkable. YUJ Designs’ exceptional design and user-centered approach transformed the product, accelerating customer satisfaction and loyalty.
“Our passion for creating seamless and engaging interactions drives us to push the boundaries of design,” said Mr. Samir Chabukswar, CEO of YUJ Designs. “Through our innovative methodologies, we have witnessed firsthand the transformative impact of connected experiences across diverse industries. We are proud to partner with forward-thinking organizations and help them unlock the full potential of their digital solutions.”
Meanwhile, in the rapidly evolving automobile market, where car buyers’ decision-making parameters undergo swift transformations, YUJ Designs has emerged as a visionary force. In the realm of electric vehicles, YUJ Designs played a crucial role in developing refined connected mobility. Their innovative approach takes into account critical factors such as a green future, safety, security, usability, and delight, going beyond the conventional confines of automotive design.
By prioritizing user needs and preferences, YUJ Designs created a captivating user interface that offered an immersive and informative experience to EV owners. The app not only facilitated efficient vehicle management but also encouraged sustainable driving practices. By going above and beyond industry norms, YUJ Designs has not only met but exceeded the expectations of users. Their extraordinary impact points, with satisfaction ratings soaring as high as 9.5/10, attest to the exceptional quality of their work.
YUJ Designs continues to be at the forefront of design innovation, enabling businesses to create connected experiences that resonate with their customers. Their dedication to user-centric design and commitment to delivering tangible results have established them as a trusted partner for organizations seeking to enhance their digital offerings.
Its ‘Informed design’ methodology combined with its holistic Way of Working (WoW), enables a thorough evaluation of business impact prior to presenting design alternatives to clients, ensuring optimal outcomes.
YUJ Designs leverages a unique experience framework, which provides a comprehensive 360-degree problem-solution approach to predict and define future connected experiences. With a strong focus on user and service value dimensions, YUJ Designs assists clients in developing definitive anticipatory business, product, and experience ideas.
