Car Joy with extra care – more than 80% buyers took home delivery of cars

Entering the festive season with cheer, full-stack used-car retailing platform Spinny sold more than 80% of cars online during the Navratri period with > 200 car deliveries on the second day of Navratri Brands such as Hyundai i20, Swift Dzire and Hyundai Creta remained in strong demand, being the top ones in their respective categories during Navratri. Buyers were predominantly in the age bracket of 25 to 35 years, and bought their first car. 

In the unpredictable pandemic period, a car is perceived as the safest mode of personal mobility. Catering to this need, Spinny offers a contemporary solution at each of its touchpoints backed by ‘simple and delightful car ownership’ at the core of every experience whether it’s buying or selling a car.. The entire process is curated to be an online first experience with all details about the car along with a 360 degree view of each car listed on the platform. Once the payment for the Spinny Assured car is received, the vehicle is arranged for delivery directly to the customer’s doorstep, minimizing outside exposure and increasing safety.

“This year’s festive season is off to a splendid start. We have always focused on customer safety during our entire car-buying experience without compromising on quality. As a result, customers trust us when it comes to their online car-buying decision,” said Niraj Singh, Co-founder and CEO – Spinny.

Keeping safety protocols in mind, Spinny is rigorously following all the necessary precautions with customer comfort and security as its top priority. Across cities, Spinny car hubs function as deep sanitisation zones where each vehicle is sanitised before and after every test drive with a special focus on frequently touched areas. During the test drive, customers receive a complimentary safety kit comprising masks, gloves, and sanitisers. Once satisfied with the home test drive, the customer can buy the car on the spot or request home delivery.

The sustained shift towards online modes of buying and selling cars is indicative of both the changing user behaviour as well as the trust that customers repose in Spinny’s services. With all details on the website, customers can make decisions conveniently from the safe confines of their home while being reassured of procuring a good deal thanks to Spinny’s transparent policies such as its Fixed Price Assurance and 5-Day Money-back Guarantee, among others.

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