Oman Air selects Accelya’s VIVALDI solution to streamline its card payments processes

Barcelona, 8 September, 2015: Accelya, the leading solutions provider of financial and business intelligence solutions to the Airline industry, today announced that Oman Air, the national airline of the Sultanate of Oman, has selected Accelya’s VIVALDI card payments solutions to streamline its card management process.

Oman Air will use the following from Accelya’s VIVALDI suite – VIVALDI CardClear, VIVALDI Reconciliation and VIVALDI Chargeback. The scope of the agreement includes both indirect and direct card sales.

Accelya’s VIVALDI solutions offer a number of benefits for Oman Air. They will enable the airline to consolidate and present its card sales to select global acquirers, accept all card types and facilitate transaction settlement in any desired currency. They will also allow Oman Air to exercise greater control and compliance over acquirer agreements covering, for example, missed service level agreements and discount rates. In addition, the products will help Oman Air to protect its revenues by helping the company to reconcile at transaction level and identify missing transactions payments. The chargeback process will also be streamlined and accelerated.

Japeen Shah, Chief Financial Officer, Oman Air said, “Oman Air is committed to achieving the highest standards in every aspect of our operations. By streamlining our card payments processes, we can improve efficiency and deliver better service for our customers. We are therefore pleased to have chosen Accelya’s VIVALDI solutions. They have proved to be the best fit for our business, since they cover all card-related processes across the payments lifecycle.”

Mr. Shah further added, “VIVALDI CardClear will enable us to easily and quickly accept new business and expand into new markets. VIVALDI Reconciliation will help us reconcile each transaction to prevent revenue leakage. And VIVALDI Chargeback will help us standardise our processes for better administration, cost efficiency and compliance.”

Guillermo Olague, Business Manager VIVALDI, Accelya said, “As new forms of payments emerge, airlines can realise substantial savings through better insights, process automation and improved control over their payments process. VIVALDI delivers on all these accounts. We are confident that VIVALDI solutions will help Oman Air streamline their card payments processes and meet their business objectives.” 

About VIVALDI Card Management Solution

Accelya’s VIVALDI is an end-to-end card management solution for the airline industry. With over 140 customers, it enables airlines to centralise, optimise and manage all card processes in a secure PCI-DSS compliant environment. VIVALDI combines the benefit of a single provider with a fully integrated and totally scalable solution. The solution covers front-end sale, aggregation and presentation, reconciliation and chargeback management. VIVALDI solutions include VIVALDI CardClear, VIVALDI Reconciliation and VIVALDI Chargeback.

About Accelya

Accelya is a leading provider of financial and business intelligence solutions to the Airline and Travel industry. Accelya helps airline and travel companies manage their financial processes and gain insights into their business performance.

Accelya’s expertise spans across all critical airline financial processes – BSP Processing, Revenue Accounting, Audit & Revenue Recovery, Card Management, Miscellaneous Billing, Cost Management and Business Intelligence. Accelya partners with airlines right from the time a ticket or an air waybill is issued, all the way through its entire financial life cycle, until the data is converted into actionable decision support.

With over 200 airline customers, our operations are spread across 9 countries and Accelya employs over 2000 professionals worldwide.

Accelya has been voted as ‘Reader’s Choice Company 2015’and ‘IT Company of the Year 2014’ at Air Transport News Awards and ‘Information Technology for the Air Cargo Industry’ at ACW World Air Cargo Awards 2014. Visit us at:

About Oman Air

Oman Air is the flagship carrier of the Sultanate of Oman and an Official 4 Star Airline (Skytrax 2011). Founded in 1993, the airline has since witnessed massive growth and has played a major role in making Muscat an important traffic hub in the Middle East, supporting the commercial, industrial and tourism sectors.

The airline currently operates direct international flights from Muscat to destinations in the Gulf and wider Middle East, South Asia (including 11 destinations in India), South East Asia, East Africa and Europe. Domestic services from Muscat include Salalah, Sohar and Khasab.

Oman Air has also extended its network through codeshare agreements with Emirates Airlines, Qatar Airways, Ethiopian Airlines, Royal Jordanian, Turkish Airlines, Sri Lankan Airlines, Malaysian Airlines, KLM Royal Dutch Airlines and Garuda Indonesia.

Currently Oman Air’s fleet consists of six Airbus 330-300s, four Airbus 330-200s, four Boeing 737-900s, 18 Boeing 737-800s, one Boeing 737-700, four Embraer 175s and two ATR 42s. Six Boeing 787 Dreamliners are on order for delivery from later this year. By 2018, Oman Air’s total fleet size is expected to be around 50 aircraft, rising to 70 aircraft by 2020.

Oman Air has won numerous prestigious awards in recognition of the high quality of its products and services. To find out more about Oman Air, visit